you’ve bought an Apple product and unknown if it has warranty? You have purchased a product from the Apple Store and it is not Apple? would like to know a little more about the aspects of a company’s bite Apple product warranty ? Let’s try to clarify any doubts that you may have on this article, read on.
how does Apple’s warranty?
before you start I’d like to clarify that we will always talk about the warranty according to the situation Apple in Spain and the Spanish legislation . After this, it is important to consider different aspects, above all the fact that the guarantees for an electronic product is other than the one that is not; this to say that an iPad will not have the same guarantee to his Smart Cover for example.
Apple products and third brands that buy the company, have a guarantee of 24 months to what is known as “lack of conformity” of the product, provided this is already stated at the time of purchase. Given this, it is assumed that if the lack of conformity is made clear during the first six months from the purchase, means that already existed at the time of purchase of the product . This half year, it is the moment in which the user must demonstrate through an expertise that the defect in the product is manufacturing and not from your use (or misuse) of the device or accessory.
here Apple extends these 6 months of”lack of conformity”to 12 . Apple gives their products this period in which you must not show that your problem comes from a manufacturing fault that baptizes as “one year limited warranty” that extends to up to 12 months. In addition, many can have gone through some cases in which those of Cupertino recognise your problem even more than 12 months, and you will repair or replace product without any problems. Remember, sometimes, when Apple is that there is a generalized failure extending to all its customers this service replacing the questionable object of devices that meet the requirements outlined for them.
what problem is there with European legislation?
basically, is the name that has ‘limited one-year warranty’ this warranty of the Cupertino which can be misleading to customers and what customers think that this only lasts a year. In addition, added to the fact that sells an extension of warranty, Apple Care, which leads to fear to be a scam by the Apple company.
then, are guarantee of Apple products?
the standard warranty offered by Tim Cook company goes beyond the standard. According to European legislation, seller is the figure of contact to make a claim and who should arrange for repair. As for Apple, regardless of where the product was purchased, we can call the hotline of the company, Apple Store or authorized dealers ; In addition, products will repair in the venues in question or the mail delivery service. All this, it is understood that guarantee that Apple offers is international with the exception of some products that have local characteristics (like an iPhone sold with a phone and compatible only with her company). In addition, Apple offers a free telephone support for 90 days from the time of purchase.
and Apple Care, is it worth buying it?
Apple Care is additional insurance which extends the warranty of our devices . The additional cost of the Apple Care is determined by the product and the estimated cost of your repairs; Apple Care for a MacBook Pro is more expensive than for a Mac mini. In the case of desktops, we will also repair service, as well as with other rapid for iPhone and iPad replacement, so that we are never without our device. The extended warranty contains these extras:
- and repair in Apple Store without expertise
- service during the warranty period.
- collection home of the product in case of repair or replacement coverage
Cupertino have one of the best after-sales services, beyond purchased the extended warranty or not. Even so, if you plan to have your device for more than 2 years, considerably values the acquisition of AppleCare .
but, do all the company’s products have warranty?
the answer is Yes. everything that we acquire comes with a guarantee of the manufacturer which in the case of Spain and Europe are 24 months from the date of purchase . Remember that the warranty covers faults that are considered manufacturing, all defects or cracks that have to do with the use, handling or falls (among other reasons) are not covered by this warranty.
do you have any questions about Apple’s warranty? Leave us your question or comment below.